Terms of Service

1. Acceptance of Terms

By accessing or placing an order through LOUPH ALLEN Clothing Canada (https://louphallenclothing.ca), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, you should discontinue use of our site immediately.

2. Canadian Currency & Transparent Pricing

All product prices, shipping rates, and transactional fees on LOUPH ALLEN Clothing Canada are displayed and billed in Canadian Dollars (CAD). Because all inventory is warehouse-fulfilled and dispatched domestically within Canada, Canadian domestic shipments are free from surprise cross-border customs brokerage charges or import tariffs.

3. Canadian Sales Tax Compliance (GST / HST / PST / QST)

LOUPH ALLEN is registered for Canadian GST/HST. Applicable sales taxes, including Goods and Services Tax (GST), Harmonized Sales Tax (HST), and provincial taxes (PST/QST), are automatically calculated and displayed at checkout according to the customer’s delivery province and the business's active tax obligations:

Official Canadian tax registration numbers appear on your downloadable order invoices.

4. Orders, Inventory Reservation & CAD Payment

Submitting an order constitutes an offer to purchase. Upon checkout, our system places an automated inventory reservation to prevent overselling. Payments are authenticated and processed in Canadian Dollars (CAD) through Stripe Payments Canada with 256-bit SSL encryption. Accepted payment methods include credit cards (Visa, Mastercard, American Express) and debit cards (Visa Debit, Debit Mastercard, and supported digital wallets).

5. Shipping, Real-Time UPS Canada Delivery & Title

Orders are packed in-house and dispatched across all 10 provinces and 3 territories (including Quebec) via UPS Canada (UPS Standard Domestic, UPS Expedited, and UPS Express Saver) with real-time shipping calculation based on delivery postal code and package weight. Every dispatched order receives a live 1Z... UPS tracking number and email confirmation.

6. 30-Day Returns, Prepaid Labels & Canadian Consumer Protection

We provide a 30-day return window from the confirmed delivery date, subject to our published Shipping & Returns Policy and applicable Canadian provincial consumer protection laws:

• Standard Returns (Change of Mind / Sizing): The customer is responsible for return shipping costs. Where a prepaid UPS Canada return label is provided for a standard return, the customer remains responsible for the disclosed return shipping cost ($15.00 CAD).
• Defective, Damaged or Incorrectly Supplied Products: Return shipping arrangements are covered at $0.00 CAD cost to the customer in full compliance with applicable Canadian consumer protection laws.

7. Bilingual Availability (`en-CA` & `fr-CA`) & Intellectual Property

In compliance with Canadian regional and French-language requirements (including deliveries to Quebec), customers may switch between English (`en-CA`) and Canadian French (`fr-CA`) at any time using the header language selector. All official LOUPH ALLEN logos, original product photographs, and product descriptions remain the property of LOUPH ALLEN.